{"id":2579,"date":"2020-04-25T07:33:12","date_gmt":"2020-04-24T22:03:12","guid":{"rendered":"https:\/\/www.shreysports.com\/sa\/\/?page_id=2579"},"modified":"2022-10-31T18:41:45","modified_gmt":"2022-10-31T09:11:45","slug":"delivery-returns","status":"publish","type":"page","link":"https:\/\/www.shreysports.com\/sa\/delivery-returns\/","title":{"rendered":"Delivery &#038; Returns"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<\/p>\n<h2><span style=\"font-family: lato;\">Delivery &amp; Returns<\/span><\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<div class=\"container\">\n<div class=\"row\">\n<div id=\"content\">\n<p>&nbsp;<\/p>\n<p><strong>FOR TEAMWEAR<\/strong><\/p>\n<p><strong>KOHLI SPORTS (PTY) LTD.<\/strong><\/p>\n<p><strong>Victoria Sales<\/strong><\/p>\n<p><a href=\"mailto:jake@shreysports.com\/sa\">jake@shreysports.com\/sa<\/a><\/p>\n<p>+61 449254229<\/p>\n<p>&nbsp;<\/p>\n<p><strong>New South Wales Sales<\/strong><\/p>\n<p><a href=\"mailto:sean@shreysports.com\/sa\">sean@shreysports.com\/sa<\/a><\/p>\n<p>+61 447770086<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Western Australia Sales<\/strong><\/p>\n<p>charlie.burke@shreysports.com\/sa<\/p>\n<p>+61 402700733<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<p><strong>FOR CRICKET HELMETS<\/strong><\/p>\n<\/div>\n<p><strong>Eagle Sports<\/strong><\/p>\n<p>42 Licola Crescent, Dandenong South 3175, Victoria, Australia<\/p>\n<p>+61 397065322<\/p>\n<p>&nbsp;<\/p>\n<div class=\"container\">\n<div class=\"row\">\n<div id=\"content\">\n<p><b>SHREY HELMETS<\/b><\/p>\n<p><b>Delivery Costs<\/b><\/p>\n<ul>\n<li>Free delivery for orders over \u00a395<\/li>\n<li>\u00a35.95 delivery on purchases under \u00a395<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Delivery Process<\/b><\/p>\n<ul>\n<li>A tracking link will be sent from the courier company once your goods are dispatched<\/li>\n<li>10 to 12 Working days lead time on delivery from approval of your logo sample for customised helmets.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>SHREY TEAMWEAR<\/b><\/p>\n<p>Minimum order of 15 units per garment, per customised order.<\/p>\n<p>&nbsp;<\/p>\n<p><b>Delivery Costs<\/b><\/p>\n<ul>\n<li>Free delivery for orders over \u00a395<\/li>\n<li>\u00a35.95 delivery on purchases under \u00a395<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Delivery Process<\/b><\/p>\n<ul>\n<li>A tracking link will be sent from the courier company once your goods are dispatched.<\/li>\n<li>4 week lead time on delivery from approval of your customised teamwear proofing visual (this will be supplied to you via email a few days after your order has been placed).<\/li>\n<li>10 to 12 days lead time on delivery from approval of your core range team shop.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>SHREY RETURNS POLICY<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><b>OUR RETURNS POLICY IS AS FOLLOWS :<\/b><\/p>\n<p><b>***All returns must be booked in via our customer service team on\u00a0<a href=\"mailto:perminder@shreysports.co.uk\"><u>perminder@shreysports.co.uk<\/u><\/a>\u00a0\u2013 You are required to complete a Returns Form which is then approved, printed then enclosed with the returned goods***<\/b><\/p>\n<p>Core un-customised products (Teamwear and Helmets)<\/p>\n<ul>\n<li>We will accept returns for exchange or refund as long as the product is returned to Shrey unworn\/unused, labels still on with a proof of purchase within 14 days of you receiving the product\/consignment.<\/li>\n<li>Product should be returned to SHREY Warehouse address UK only.<\/li>\n<li>Product must be returned with original labels attached in the original packaging.<\/li>\n<li>Any product returns must enclose the Shrey returns form.<\/li>\n<li>Buyer pays for postage.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Customised products (Teamwear and Helmets)<\/b><\/p>\n<ul>\n<li>We will not accept returns on customised product as you have signed off a proof of the garment, we ask that all designs, colours, garment features, sizing and order information are double checked before placing the order.<\/li>\n<li>If a garment\/product is found to be faulty, then this will be applicable for exchange only by following the below steps. (like for like basis).<\/li>\n<li>The product needs to be returned to Shrey unworn\/unused, labels still on with a proof of purchase within 14 days of receipt.<\/li>\n<li>Evidence of the product fault will be required by providing the customer service team 3 photographs of the fault.<\/li>\n<li>Product should be returned to SHREY Warehouse address UK only once approved for return via our customer service team.<\/li>\n<li>Product returns must enclose the Shrey returns form.<\/li>\n<li>On confirmation by the UK warehouse team that the faulty item has been returned a refund or new product will be processed.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>*<a href=\"https:\/\/forms.gle\/Eif9ebAScM9WCEAR7\" target=\"_blank\" rel=\"noopener noreferrer\">CLICK HERE TO COMPLETE YOUR RETURN REQUEST<\/a><\/h3>\n<h4>If you have any questions about the delivery or returns of Shrey products, please get in touch with a member of our team at\u00a0<a href=\"mailto:info@shreysports.com\"><u>info@shreysports.com<\/u><\/a>.<\/h4>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.google.com\/forms\/d\/1PSxWO1XU1xzTZ-6zeMhUc2nv-eHaG3oTZdEW6Gb9h4E\/viewform?ts=5e42751b&amp;edit_requested=true\" target=\"_blank\" rel=\"noopener noreferrer\"><input class=\"btn btn-primary\" type=\"submit\" value=\"Returns Form\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Delivery &amp; Returns [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] &nbsp; FOR TEAMWEAR KOHLI SPORTS (PTY) LTD. Victoria Sales jake@shreysports.com\/sa +61 449254229 &nbsp; New South Wales Sales sean@shreysports.com\/sa +61 447770086 &nbsp; Western Australia Sales charlie.burke@shreysports.com\/sa +61 402700733 &nbsp; FOR CRICKET HELMETS Eagle Sports 42 Licola &#8230;<\/p>\n","protected":false},"author":197,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.shreysports.com\/sa\/wp-json\/wp\/v2\/pages\/2579"}],"collection":[{"href":"https:\/\/www.shreysports.com\/sa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.shreysports.com\/sa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.shreysports.com\/sa\/wp-json\/wp\/v2\/users\/197"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shreysports.com\/sa\/wp-json\/wp\/v2\/comments?post=2579"}],"version-history":[{"count":3,"href":"https:\/\/www.shreysports.com\/sa\/wp-json\/wp\/v2\/pages\/2579\/revisions"}],"predecessor-version":[{"id":4229731,"href":"https:\/\/www.shreysports.com\/sa\/wp-json\/wp\/v2\/pages\/2579\/revisions\/4229731"}],"wp:attachment":[{"href":"https:\/\/www.shreysports.com\/sa\/wp-json\/wp\/v2\/media?parent=2579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}